PRELIMINARY AGENDA

Agenda

08:00 - 09:00
Registration & Welcome Coffee
09:00 - 09:20
Opening Remarks – Airport Economics & Commercial Outlook
- Rafael Echevarne, Director General, ACI-LAC
- Patrick Lucas, CEO, Airport Economic Consulting
09:20 - 09:50
From Strategy to Reality: Building an Effective Airport Commercial Plan
- Paula Santos, Managing Partner, KILSA Group
09:50 - 10:30
Airport CCOs Panel - Key Commercial Challenges for Airports in LAC
- Erick Barboza, Business Development Director, AERIS Costa Rica
- Adan Gonzalez, Commercial Director, ASUR
- Claudio Roberto Ferreira, Commercial Director, GRU Airport
- Jesus Gilberto Argaiz, Commercial Director, AICM
Moderator: Paula Santos, Managing Partner, KILSA Group
10:30 - 11:00
Coffee Break
11:00 - 11:30
The Next Generation of Airport Retail: Concepts That Drive Passenger Engagement
- Anna Degli Esposti, Project Manager, m1nd-set
11:30 - 12:00
From Passenger Insight to Revenue Engine: Operationalizing Hyperpersonalization Across Airport Ecosystems
- Patrick Lucas, CEO, Airport Economic Consulting
- Rafael Diaz, Project Manager, Aeropuertos Argentina
- Valentino Piatek, Customer Experience Manager, Aeropuertos Argentina
12:00 - 12:30
Designing Passenger Journeys: Commercial Identity in MBJ Airport and Aeropuertos Mexicanos
- Sharon Hislop-Holt, Manager, Commercial Business Development & Marketing, MBJ Airports Limited
- Javier García Bejos, CEO, Aeropuertos Mexicanos (AME)
12:30 - 12:50
Airports and Communities: Building Bonds, Creating Value
- Cassie Schoutens, Corporate Communication Officer, SXM Airport
- Adriana Bejarano, CEO, Morpho Travel Retail
12:50 - 14:00
Networking Lunch
Sponsored by MERA
14:00 - 14:40
Airport Lounges: From Premium Service to Strategic Revenue Stream
- Phillipe Guertin, Plaza Premium
Italo Ruso, CEO de W Premium Lounge
- Susana Romero, GAP
14:40 - 15:00
Turning trip intent into brand outcomes
- Sarah Martinache, Expedia Group
15:00 - 15:40
Food & Beverage: Incorporating Local Flavor into Global Airport Offerings
- Stephen Freibrun, Sr. Principal-Global Airports Commercial Lead, ICF
- Norbert Onkelbach, Chief Commercial Officer, Lima Airport
- Giancarlo Carabelli, CEO Grupo BGG
15:40 - 16:00
Coffee Break
16:00 - 16:20
Using Artificial Intelligence to Generate New Commercial Revenues for Airports
- Santiago Andrade, Quiport
16:20 - 16:55
From Transport Nodes to Regional Economic Engines: The Strategic Pivot to Airport Cities
- Federico Anliker, President, CEPA (El Salvador Airport)
- Jorge Gutierrez, Executive Director, Aeropueto Internacional de Querétaro
- Eliseo Llamazares, Head Aviation Americas, KPMG
16:55 - 17:00
Closing Remarks
17:00 - 18:30
Networking Cocktail
Sponsored by Avolta