1. Introduction

Welcome to ACI-LAC (“we”, “our”, “us”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (aci-lac.aero) or use our services.

2. What information we collect

We may collect the following types of information:

• Personal information you provide directly, such as name, email address, company/organization, job title, contact information, billing information if applicable, and any other information you voluntarily submit (e.g. when registering for events, subscribing to newsletters, contacting us).

• Usage information, such as IP address, browser type, access times, pages visited, device information.

• Cookies and tracking technologies, to improve user experience, analytics, performance and for marketing (if consented).

3. How we use your information

We use your data for purposes including, but not limited to:

• To provide, maintain, and improve our website and services (e.g. event registration, programmes).

• To communicate with you: send updates, newsletters, confirmations, event information.

• To personalize your experience on the site.

• To analyze usage and trends, monitor and improve functionality, ensure security.

• To comply with legal obligations.

4. Disclosure of your information

We may share your personal information with:

• Service providers and partners who perform functions on our behalf (e.g. event management platforms, email service providers).

• Authorities or other third parties when required by law or to protect rights, safety, or property.

• Sponsors or partners, but only with your consent where applicable.

5. Security

We take reasonable administrative, technical, and physical measures to protect your personal data against unauthorized access, loss, misuse, alteration or destruction. However, no method of transmission over the internet or storage is 100% secure.

6. Data retention

We will retain your personal information only for as long as needed to fulfill the purposes for which it was collected, to resolve disputes, enforce our agreements, and comply with legal obligations. After that, information will be securely deleted or anonymized.

7. Your rights

Depending on your jurisdiction, you may have rights including:

• Accessing and obtaining a copy of your personal data.

• Correcting or updating inaccurate or incomplete data.

• Requesting deletion or restriction of your data processing.

• Objecting to certain uses of your data, including direct marketing.

• Withdrawing consent (if processing is based on consent).

8. Cookies & tracking

We use cookies and similar technologies. You can manage or disable cookies via your browser settings, though this may affect functionality of the site. Where required by law, we will ask for your consent to set non-essential cookies.

9. International transfers

Your data may be transferred to, stored, or processed in countries other than your country of residence. We will ensure that such transfers are made in compliance with applicable laws and appropriate safeguards are in place.

10. Children

Our services are not intended for individuals under a certain age (e.g. 13-16, según jurisdicción). We do not knowingly collect personal data from children without parental consent. If we learn we have collected such data, we will take steps to delete it.

11. Changes to this Privacy Policy

We may update this policy from time to time. When changes are made, we will post the updated policy on our website, with the “Last updated” date. We encourage you to review the policy periodically.

12. Contact us

If you have questions, wish to exercise your rights, or want more information about our privacy practices, you can contact us at:

[email protected]

Edificio Midtown, Piso 18, Oficina 18-05, Calle 74 – San Francisco Panama City, Panamá.