PRESENTATIONS

MONDAY, OCTOBER 03

welcome remarks

Rafael Echevarne

ACI-LAC

Adriana Echandi

Morpho Travel Retail

Alejandro Restrepo

IATA

Andreu Carbonell

Flare Consulting

Session 1: Sustainable tourism: challenges and opportunities after COVID

José Luis Aguilar

Viceministro de Servicios del Transporte y Obras Públicas, Ecuador

Min. Tabaré Viera Duarte

Ministro de Turismo de Uruguay

Alejandro Restrepo

IATA

Andreu Carbonell

Flare Consulting

Session 3: Aviation path to net zero future

Joffrey Mai

Vinci

Ivan Saco

Exolum

Alejandro Restrepo

IATA

Andreu Carbonell

Flare Consulting

Session 5: Frictionless innovation: the role of WhatsApp in redefining customer experience

Manuel Aubone

AA2000

Adriana Echandi

Morpho Travel Retail

Alejandro Restrepo

IATA

Andreu Carbonell

Flare Consulting

Session 6: Optimizing airport operations with technology

Joan Rojas

ALG

Mila Jimenez

Gesnaer

Rafael Alcocer

DFS Aviation

Andreu Carbonell

Flare Consulting

Session 7: Improving airport efficiency with Digitalization

Aytan Mastaliyeva

TAV Technologies

Mila Jimenez

Gesnaer

Alejandro Restrepo

IATA

Andreu Carbonell

Flare Consulting

Session 8: Opportunities of electric flight - roadmap to implementation

Esther Kromhout

NACO

Joost Meijs

Aruba Airport

Rafael Alcocer

DFS Aviation

Andreu Carbonell

Flare Consulting

Session 9: How to improve airport efficiency

Carlos Arto

Collins Aerospace

Joost Meijs

Aruba Airport

Alejandro Restrepo

IATA

Andreu Carbonell

Flare Consulting

TUESDAY, OCTOBER 04

Session 11: Impact of social media in the travel and tourism industry

Eliseo Llamazares

KPMG

Joost Meijs

Aruba Airport

Alejandro Restrepo

IATA

Andreu Carbonell

Flare Consulting

Session 12: Powering Digital Travel

Matias Souza

SITA

Joost Meijs

Aruba Airport

Alejandro Restrepo

IATA

Andreu Carbonell

Flare Consulting

Session 13: General Aviation, operational challenges and business opportunities

Arturo García

AvPorts

Joost Meijs

Aruba Airport

Alejandro Restrepo

IATA

Andreu Carbonell

Flare Consulting

Session 15: Narita Airport’s journey to establishing an end-to-end biometric passenger experience

Sebastian Pinchinatti

Amadeus

Joost Meijs

Aruba Airport

Alejandro Restrepo

IATA

Andreu Carbonell

Flare Consulting

Session 17: “Virtual Queuing a proven game-changer for in the personalized airport experience”

Sarah Frances Procter

Copenhagen Optimization

Joost Meijs

Aruba Airport

Alejandro Restrepo

IATA

Andreu Carbonell

Flare Consulting